Optical Specialist: Elevate Eyewear & Service Sundays Off

Eyeglass World, Inc.; Tucson (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Tucson, AZ is seeking an Optical Specialist to deliver warm, personalized service from pre-exam support to finish and pickup. You will guide customers through selection, fittings, and education to ensure confidence in their eyewear.

This role emphasizes accuracy, organization, and a premium brand experience. Requires a HS diploma and 1+ year in optical/retail; bilingual skills are a plus.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year experience in optical, retail, sales, or customer service is required.
• Strong multitasking, time management and organizational skills.
• Clear communication and the ability to educate customers effectively.
• Ability to prioritize customer satisfaction at every interaction.
• Bilingual abilities are a plus.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.
• Assist with patient flow and pre-exam support to assist Optometrists.
• Perform finishing work including final adjustments and quality checks.
• Prepare orders for pickup and maintain organized, brand-aligned finish areas.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Educate customers

Customer satisfaction focus

Team collaboration

Bilingual abilities

Education

High School Diploma or equivalent

Job description

Eyeglass World in Tucson, AZ is seeking an Optical Specialist to deliver warm, personalized service from pre-exam support to finish and pickup. You will guide customers through selection, fittings, and education to ensure confidence in their eyewear.

This role emphasizes accuracy, organization, and a premium brand experience. Requires a HS diploma and 1+ year in optical/retail; bilingual skills are a plus.