Optical Specialist: Style, Service & Finishing

Eyeglass World, Inc.; Largo (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company &

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World, Inc. is seeking an Optical Specialist to be a customer-facing member of the in-store team. You will guide eyewear selection, assist with pre-exam support, and ensure final readiness, fitting, and pickup are handled with care and expertise.

The role emphasizes confident service, attention to detail, and ownership of the customer journey from entry to handoff, including finish and quality checks to meet Eyeglass World standards.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year experience in optical, retail, sales, or customer service (Required).
• Strong multitasking, time management and organizational skills (Required).
• Clear communication and the ability to educate customers effectively (Required).
• Ability to prioritize customer satisfaction at every interaction (Required).
• Support store team in shared goals (Required).
• Bilingual abilities (Preferred).

Responsibilities

• Create an Exceptional Customer Experience by delivering warm, confident, personalized service at every visit.
• Support clinical & in-store flow with patient movements and smooth transitions between steps.
• Own finish & quality excellence through final adjustments, inspections and brand-aligned presentation of eyewear.
• Operate with precision & care in order entry, tracking, and timely completion of tasks.
• Bring the Eyeglass World brand to life by upholding service standards and visual/brand consistency.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Educate customers

Customer satisfaction

Bilingual abilities

Education

High School Diploma or equivalent

Job description

Eyeglass World, Inc. is seeking an Optical Specialist to be a customer-facing member of the in-store team. You will guide eyewear selection, assist with pre-exam support, and ensure final readiness, fitting, and pickup are handled with care and expertise.

The role emphasizes confident service, attention to detail, and ownership of the customer journey from entry to handoff, including finish and quality checks to meet Eyeglass World standards.