Optical Sales Specialist - Elevate Customer Experience

Eyeglass World, Inc.; Tempe (AZ); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Tempe, AZ is seeking an Optical Specialist to join our in-store team. You will deliver warm, personalized service through eyewear selection, fitting, and finish, ensuring every interaction is on-brand and attentive to detail.

You’ll support pre-exam and finishing steps, manage order entries, and help customers feel confident in their eyewear and experience. A high school diploma and 1+ year in optical or retail are required; bilingual ability is a plus.

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in optical, retail, sales, or customer service.
• Strong multitasking and communication skills required.

Responsibilities

• Provide warm, confident, and personalized service at every stage of the visit.
• Assist customers in eyewear selection and fitting, and educate on products.
• Process orders and ensure timely pickup of eyewear.
• Uphold Eyeglass World brand standards in service, tone, and appearance.

Skills

Multitasking

Communication

Customer-focused

Team player

Bilingual

Education

High School Diploma

Job description

Eyeglass World in Tempe, AZ is seeking an Optical Specialist to join our in-store team. You will deliver warm, personalized service through eyewear selection, fitting, and finish, ensuring every interaction is on-brand and attentive to detail.

You’ll support pre-exam and finishing steps, manage order entries, and help customers feel confident in their eyewear and experience. A high school diploma and 1+ year in optical or retail are required; bilingual ability is a plus.