Optical Sales & Fitting Specialist

3M HEALTHCARE; Columbus (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician/Sales Associate to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs. You will dispense and fit glasses and contacts from optometrist or ophthalmologist prescriptions, connecting patient needs to products and services.

The role requires assisting patients in frame selection, taking measurements, and educating on lenses and coatings.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Ophthalmic experience

Medical office experience

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician/Sales Associate to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs. You will dispense and fit glasses and contacts from optometrist or ophthalmologist prescriptions, connecting patient needs to products and services.

The role requires assisting patients in frame selection, taking measurements, and educating on lenses and coatings.