Optical Sales Specialist - Elevate Customer Experience

Eyeglass World, Inc.; Wichita (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k retirement savings with company 1

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World is seeking an Optical Specialist to provide confident, customer-focused service in-store—joining a fashion-forward optical retailer with a strong brand presence. You will assist customers with eyewear selection, perform final adjustments, and prepare orders for pickup, ensuring each interaction reflects the Eyeglass World experience.

The role emphasizes precise finishing, eye-care support, and collaborative teamwork to deliver polished, brand-aligned service every day.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave confident in their eyewear and experience.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Help ensure smooth transitions between exam, finish, and pickup moments.
• Perform finishing work including final adjustments, inspections and quality checks.

Skills

Multitasking

Time management

Organizational skills

Communication skills

Customer education

Customer satisfaction

Bilingual abilities

Education

High School Diploma or equivalent

Job description

Eyeglass World is seeking an Optical Specialist to provide confident, customer-focused service in-store—joining a fashion-forward optical retailer with a strong brand presence. You will assist customers with eyewear selection, perform final adjustments, and prepare orders for pickup, ensuring each interaction reflects the Eyeglass World experience.

The role emphasizes precise finishing, eye-care support, and collaborative teamwork to deliver polished, brand-aligned service every day.