Optical Sales Associate — Elevate Eyewear Experience

Eyeglass World; Littleton (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Colorado is hiring an Optical Specialist to be the customer-facing heart of the in-store experience. You will assist with eyewear selection, pre-exam support, and final fitting, delivering polished, on-brand service from start to finish.

Join a team that values accuracy, attention to detail, and a seamless customer journey, with opportunities for growth and a competitive benefits package offered by National Vision.

Qualifications

• High School Diploma or equivalent (Required)
• 1+ year experience in optical, retail, sales, or customer service (Required)
• Strong multitasking, time management and organizational skills (Required)
• Clear communication and the ability to educate customers effectively (Required)
• Ability to prioritize customer satisfaction at every interaction (Required)
• Support store team in shared goals (Required)
• Bilingual abilities (Preferred)

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit
• Guide customers through eyewear selection, final fitting, and product education
• Ensure customers leave feeling confident in both their eyewear and their experience
• Assist with patient flow and pre exam screenings to support Optometrists
• Help ensure smooth transitions between exam, finish, and pickup moments
• Perform finishing work including final adjustments, inspections and quality checks
• Prepare orders for pickup and deliver polished, brand aligned handoff
• Support order entry, tracking, and timely completion
• Maintain organized, clean, and efficient finish and retail areas
• Identify and resolve quality or service issues proactively
• Model Eyeglass World service standards, tone, and behaviors in every interaction
• Uphold visual, experiential, and operational brand standards in the store
• Partner with the store team to deliver a consistent and elevated experience

Skills

Multitasking

Time management

Organization

Clear communication

Educate customers

Customer satisfaction

Bilingual

Education

High School Diploma

Job description

Eyeglass World in Colorado is hiring an Optical Specialist to be the customer-facing heart of the in-store experience. You will assist with eyewear selection, pre-exam support, and final fitting, delivering polished, on-brand service from start to finish.

Join a team that values accuracy, attention to detail, and a seamless customer journey, with opportunities for growth and a competitive benefits package offered by National Vision.