Optical Sales & Fitting Specialist

Eyeglass World, Inc.; Lexington (KY); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health & Dental Insurance

401k Retirement Savings

Employee Eyewear Discount

Résumé du poste

Eyeglass World in Lexington, KY is seeking an Optical Specialist who will be the face of our in-store experience, delivering confident service, attention to detail, and ownership from pre-exam support to eyewear readiness, fitting, and pickup.

You will guide customers through eyewear selection, support the exam flow with staff, perform finishing checks, and ensure every interaction meets our brand standards.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year experience in optical, retail, sales, or customer service (Required).
• Strong multitasking, time management and organizational skills (Required).
• Clear communication and the ability to educate customers effectively (Required).
• Ability to prioritize customer satisfaction at every interaction (Required).
• Bilingual abilities (Preferred).

Responsabilités

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave confident in eyewear and experience.
• Assist with patient flow and pre exam screenings to support Optometrists.
• Help ensure smooth transitions between exam, finish, and pickup moments.
• Perform finishing work including final adjustments, inspections and quality checks.
• Prepare orders for pickup and deliver polished, brand aligned handoff.
• Model Eyeglass World service standards, tone, and behaviors in every interaction.

Connaissances

Multitasking

Communication

Customer service

Bilingual

Formation

High School Diploma or equivalent

Description du poste

Eyeglass World in Lexington, KY is seeking an Optical Specialist who will be the face of our in-store experience, delivering confident service, attention to detail, and ownership from pre-exam support to eyewear readiness, fitting, and pickup.

You will guide customers through eyewear selection, support the exam flow with staff, perform finishing checks, and ensure every interaction meets our brand standards.