Optical Sales Specialist — Eyewear Expert

Eyeglass World, Inc.; Mesa (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k retirement savings with company 3

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World in Mesa is seeking an Optical Specialist to deliver warm, confident, personalized service at every visit. You will guide customers through eyewear selection, ensure proper final fitting, and prepare orders for pickup, delivering a polished, brand-aligned handoff.

As part of a national Eyeglass World team, you’ll support pre-exam flow, finish tasks with precision, and uphold eyewear quality and customer satisfaction.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year experience in optical, retail, sales, or customer service (Required).
• Strong multitasking, time management and organizational skills (Required).
• Clear communication and the ability to educate customers effectively (Required).
• Ability to prioritize customer satisfaction at every interaction (Required).
• Bilingual abilities (Preferred).

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Perform finishing work including final adjustments, inspections and quality checks.
• Prepare orders for pickup and deliver polished, brand aligned handoff.

Education

High School Diploma or equivalent

Job description

Eyeglass World in Mesa is seeking an Optical Specialist to deliver warm, confident, personalized service at every visit. You will guide customers through eyewear selection, ensure proper final fitting, and prepare orders for pickup, delivering a polished, brand-aligned handoff.

As part of a national Eyeglass World team, you’ll support pre-exam flow, finish tasks with precision, and uphold eyewear quality and customer satisfaction.