Licensed Optical Team Lead — Patient Care & Lab Excellence

LensCrafters; Newport Beach (CA); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters in Newport Beach, CA is hiring for a Full-Time Licensed Team Lead. You will deliver exceptional customer service, manage optical and lab processes, and help drive store success.

You will assist customers with eyewear choices, perform digital measurements, and ensure precise lens fittings. A state Opticianry license, strong communication, and leadership experience are required; lab and safety duties are included.

Qualifications

• Requires HS diploma or GED and valid state Opticianry license.
• Strong optical and retail experience, knowledge of optics theory and merchandise.
• Excellent communication and interpersonal skills; leadership experience.
• Edging and mounting experience; basic optics knowledge.

Responsibilities

• Provide unsurpassed Customer Service and assist in store success.
• Adjust and repair eyewear; dispense eyewear; take digital measurements.
• Support lab responsibilities: custom fits, ensure optical standards.
• Create safe lab environment and maintain tools.

Skills

Strong communicator

Leadership & training

Edging & mounting

Math skills

Sales skills

Problem solving

Cash register knowledge

Education

HS diploma/GED

Opticianry license

Tools

Computers & calculators

Optical laboratory equipment

Job description

LensCrafters in Newport Beach, CA is hiring for a Full-Time Licensed Team Lead. You will deliver exceptional customer service, manage optical and lab processes, and help drive store success.

You will assist customers with eyewear choices, perform digital measurements, and ensure precise lens fittings. A state Opticianry license, strong communication, and leadership experience are required; lab and safety duties are included.