Optical Retail Team Lead

LensCrafters; Arcadia (CA); Sur place; USD 28 000 - 47 000; Plein temps

Résumé du poste

LensCrafters seeks a dedicated Team Lead to ensure exceptional customer service and seamless store operations in our Arcadia, CA location. You’ll guide optical and lab activities, mentor staff, and maintain high standards across sales, fitting, and accountability.

Strong communication, leadership, and knowledge of optics are essential for delivering excellent patient and customer experiences. Join a global EssilorLuxottica brand that values quality care, career growth, and competitive benefits.

Qualifications

• HS diploma or GED required.
• Strong optical and retail experience preferred.
• Knowledge of optical theory and merchandise is essential.
• Excellent communication and listening skills are required.
• Leadership and training experience is a plus.

Responsabilités

• Lead the LensCrafters team to deliver unsurpassed customer service.
• Provide proactive, solution-driven support and maintain product knowledge.

Connaissances

Customer service

Leadership

Sales skills

Communication

Problem solving

Cash register proficiency

Basic math

Optical knowledge

Interpersonal skills

Training experience

Formation

HS diploma/GED

Outils

Cash register

Computers & calculators

Description du poste

LensCrafters seeks a dedicated Team Lead to ensure exceptional customer service and seamless store operations in our Arcadia, CA location. You’ll guide optical and lab activities, mentor staff, and maintain high standards across sales, fitting, and accountability.

Strong communication, leadership, and knowledge of optics are essential for delivering excellent patient and customer experiences. Join a global EssilorLuxottica brand that values quality care, career growth, and competitive benefits.