Licensed Optician Team Lead - Elevate Eyewear Care

LensCrafters; Arcadia (CA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Healthcare

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

LensCrafters is seeking a Licensed Team Lead in Arcadia, CA to deliver exceptional customer service and manage key optical and lab processes. You will support sales teams, provide lens recommendations, and ensure high standards in eyewear fitting and repairs.

The role requires a current state Opticianry license, strong communication, and leadership abilities, with a focus on patient satisfaction and retail excellence. This on-site position offers career growth and comprehensive benefits.

Qualifications

• HS diploma or GED required.
• Current and valid state Opticianry license.
• Strong optical and retail experience.
• Leadership and training experience.
• Edging and mounting experience.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed customer service.
• Proactive and solution-driven with accurate execution and product knowledge.
• Assist customers with selections and provide recommendations.
• Serve as a responsible alternate store key holder.
• Perform lens fitting and basic lab coordination where applicable.

Skills

Strong communication

Leadership

Sales skills

Problem solving

Customer service experience

Interpersonal skills

Education

HS diploma/GED

State Opticianry license

Tools

AccuFit Digital Measurement System

Optical instruments

Job description

LensCrafters is seeking a Licensed Team Lead in Arcadia, CA to deliver exceptional customer service and manage key optical and lab processes. You will support sales teams, provide lens recommendations, and ensure high standards in eyewear fitting and repairs.

The role requires a current state Opticianry license, strong communication, and leadership abilities, with a focus on patient satisfaction and retail excellence. This on-site position offers career growth and comprehensive benefits.