Optical Retail Store Leader & Growth Driver

National Vision, Inc.; Missouri; On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

401k retirement savings with company‑a

stock purchase plan

Flex Spending Account

Generous Paid Time Off & Company Holid

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is hiring a General Manager to lead a high-energy retail eyecare team in Missouri. You will oversee daily store operations, coach staff, manage budgets, and partner with the Doctor to deliver excellent patient experiences.

The role focuses on sales performance, service quality, merchandising, and compliance with company standards. Strong leadership and communication are essential for success in this role.

Qualifications

• 5+ years of retail experience. Supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example — coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Skills

People leadership

Sales-driven

Operations management

Communication

Budgeting

Education

Bachelor’s degree or equivalent experience

Job description

America’s Best, part of National Vision, is hiring a General Manager to lead a high-energy retail eyecare team in Missouri. You will oversee daily store operations, coach staff, manage budgets, and partner with the Doctor to deliver excellent patient experiences.

The role focuses on sales performance, service quality, merchandising, and compliance with company standards. Strong leadership and communication are essential for success in this role.