Optical Retail GM: Lead People & Drive Results

National Vision; Blue Springs (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k retirement savings with company &

Stock purchase plan

Flex Spending Account

Generous Paid Time Off & Company Holid

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America's Best, part of National Vision, seeks a General Manager in Missouri to lead store operations, drive sales, and deliver exceptional patient experiences. You will recruit, coach, and develop a high-performing team while ensuring compliance with safety and brand standards.

You will partner with the Doctor to maintain top-tier care, manage budgets, and execute marketing initiatives to meet financial goals.

Qualifications

• 5+ years of retail experience; supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Bachelor's degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example - coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.

Skills

Retail leadership

Communication

Organization

Problem solving

Customer service

Education

Bachelor's degree or equivalent experience

Job description

America's Best, part of National Vision, seeks a General Manager in Missouri to lead store operations, drive sales, and deliver exceptional patient experiences. You will recruit, coach, and develop a high-performing team while ensuring compliance with safety and brand standards.

You will partner with the Doctor to maintain top-tier care, manage budgets, and execute marketing initiatives to meet financial goals.