Optical Patient Concierge

Now Optics; North Carolina; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Paid time off

Commission on sales

Employee Assistance Program

Job summary

Physicians Eyecare Group is seeking a Doctor Technician to enhance patient experiences at their locations. In this role, you'll provide exceptional customer service and work closely with the clinical team to meet the patients' needs.

Qualified candidates will have an associate's degree or equivalent, with at least 2 years of customer service experience. This position offers a dynamic work environment with opportunities for professional development and great employee benefits.

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Skills to communicate effectively with diverse individuals.
• Ability to multitask and be flexible with changing needs.

Responsibilities

• Deliver an outstanding patient experience and collaborate with the team.
• Greet patients and provide information about available products.
• Schedule and confirm appointments.

Skills

Customer service

Communication

Multitasking

Problem solving

Technology skills

Education

Associate's degree or advanced certification

Job description

Physicians Eyecare Group is seeking a Doctor Technician to enhance patient experiences at their locations. In this role, you'll provide exceptional customer service and work closely with the clinical team to meet the patients' needs.

Qualified candidates will have an associate's degree or equivalent, with at least 2 years of customer service experience. This position offers a dynamic work environment with opportunities for professional development and great employee benefits.