Optical Patient Care & Lab Technician

Now Optics; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Company-paid life and short-term disability

Free eyeglasses

Paid time off that increases with seniority

Professional development opportunities

Employee recognition programs

Job summary

A leading optical retailer in Oklahoma City is seeking a Doctor's Technician to provide outstanding customer service in-store. You will greet patients, assist with appointments and tests, and drive a collaborative environment between retail and clinical teams. The ideal candidate has excellent communication skills and a passion for customer satisfaction. This position offers competitive benefits, including paid time off and professional development opportunities.

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Ability to build rapport and empathy with patients.
• Collaborative spirit and respect within teams.

Responsibilities

• Greet patients and ensure a memorable experience.
• Schedule and confirm appointments.
• Assist patients with tests and inquiries.
• Maintain brand standards and perform basic housekeeping.
• Execute customer repairs and ensure timely order delivery.

Skills

Outstanding customer service

Effective communication skills

Active listening

Problem solving

Multitasking

Education

High school diploma or equivalent

Job description

A leading optical retailer in Oklahoma City is seeking a Doctor's Technician to provide outstanding customer service in-store. You will greet patients, assist with appointments and tests, and drive a collaborative environment between retail and clinical teams. The ideal candidate has excellent communication skills and a passion for customer satisfaction. This position offers competitive benefits, including paid time off and professional development opportunities.