Optical Technician & Patient Experience Specialist

EyeCare Partners; Manhattan (KS); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading eye care provider in Manhattan, Kansas, seeks an Optical Technician/ Sales Associate to deliver an exceptional Total Patient Experience. This position includes dispensing and fitting glasses and contact lenses based on prescriptions. Successful candidates will possess strong customer interaction skills and ideally, prior medical or ophthalmic experience. Responsibilities include assisting patients, collecting measurements, and utilizing technology to enhance patient care. Join us to make a tangible impact in patients' lives.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients.
• Favorable result on background check mandated by state.
• Must be able to provide proof of identity for employment.

Responsibilities

• Build relationships with patients while delivering medical support.
• Determine patient wants and needs to exceed expectations.
• Assist patients in selecting frames that suit their style.

Skills

Customer interaction

Medical office experience

Optical prescription knowledge

Technical skills (lensometer)

Education

High school diploma or GED

ABO and NCLE certifications (preferred)

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Outlook

Job description

A leading eye care provider in Manhattan, Kansas, seeks an Optical Technician/ Sales Associate to deliver an exceptional Total Patient Experience. This position includes dispensing and fitting glasses and contact lenses based on prescriptions. Successful candidates will possess strong customer interaction skills and ideally, prior medical or ophthalmic experience. Responsibilities include assisting patients, collecting measurements, and utilizing technology to enhance patient care. Join us to make a tangible impact in patients' lives.