Optical Operations Leader — Multi-Location

Medical Eyeglass Center, Inc.; Mobile (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Medical Eyeglass Center, Inc. is seeking an experienced Optical Manager to lead operations across our Mobile market. You will oversee daily dispensary functions, manage a team of optical associates, drive sales, and ensure an exceptional patient experience.

The ideal candidate has proven leadership in optical retail or healthcare, strong communication, and a hands-on approach to coaching staff, inventory, and process improvements in a fast-paced environment.

Qualifications

• Minimum 1 year of experience in optical.
• Knowledge of frame adjustments and frame repairs.
• Experience taking accurate measurements (PD, seg height, optical center).
• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive).
• Experience reading lenses using manual lensometer.
• Ability to handle insurance eligibility checks and authorizations.
• Strong attention to detail when filling prescriptions.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and experience with EHR or optical POS systems.

Responsibilities

• Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.
• Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales performance, inventory management, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.
• Monitor and improve key performance metrics, including sales, collections, and receivables.
• Implement promotional initiatives and provide input on product selection and inventory needs.
• Serve as the primary liaison between leadership and our client.

Skills

Leadership

Data analysis

Communication

Team coaching

Multitasking

Tools

MS Office

EHR / Optical POS

Job description

Medical Eyeglass Center, Inc. is seeking an experienced Optical Manager to lead operations across our Mobile market. You will oversee daily dispensary functions, manage a team of optical associates, drive sales, and ensure an exceptional patient experience.

The ideal candidate has proven leadership in optical retail or healthcare, strong communication, and a hands-on approach to coaching staff, inventory, and process improvements in a fast-paced environment.