Optical Office Coordinator — Front Desk & Billing

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Fond du Lac (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical in Fond du Lac, WI, is seeking a friendly front desk teammate to greet patients, answer phones, book appointments, and manage patient files while supporting the optical center team.

You will handle transactions, maintain records, and assist with basic billing and clerical tasks. This role requires high school diploma, strong communication, and the ability to work evenings or weekends as needed.

Qualifications

• High School Diploma or equivalent required.
• Prior office experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Organize and file patient and customer records.

Skills

Customer Service

Phone Handling

Appointments

Organizational Skills

Interpersonal Skills

Attention to Detail

Education

High School Diploma or equivalent

Tools

Billing Systems

POS Systems

Office Equipment

Job description

Shopko Optical in Fond du Lac, WI, is seeking a friendly front desk teammate to greet patients, answer phones, book appointments, and manage patient files while supporting the optical center team.

You will handle transactions, maintain records, and assist with basic billing and clerical tasks. This role requires high school diploma, strong communication, and the ability to work evenings or weekends as needed.