Optical Center Front Desk & Patient Services Coordinator

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Green Bay (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation & personal days

Volunteer time off

Sick pay

Health benefits

EAP

Training & certification

Recognition program

Job summary

Shopko Optical in Green Bay, WI is seeking an attentive Customer Service/Office Support teammate for the Optical center. You will greet patients, answer the phone, book appointments, and maintain patient records, while handling daily office tasks to keep operations smooth.

Responsibilities include assisting the team, processing transactions and billing information, and supporting the center's functions that do not affect patient vision.

Qualifications

• High school diploma or equivalent required.
• Experience in an office setting preferred.
• Must be able to handle multiple customer interactions/phone calls concurrently.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions and support billing information.

Skills

Excellent organizational skills

Interpersonal skills

Basic computer skills

Multitasking

Education

High School Diploma or equivalent

Tools

Office equipment operation

Job description

Shopko Optical in Green Bay, WI is seeking an attentive Customer Service/Office Support teammate for the Optical center. You will greet patients, answer the phone, book appointments, and maintain patient records, while handling daily office tasks to keep operations smooth.

Responsibilities include assisting the team, processing transactions and billing information, and supporting the center's functions that do not affect patient vision.