Optical Center Front Desk & Admin Pro

Shopko; Fond du Lac (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation and personal day

Sick pay for hourly teammates

Employee assistance program

On-the-job training & certification

Job summary

Shopko in Fond du Lac, WI is seeking a Full Time Clerical team member for the Optical center. You will greet patients, answer calls, book appointments, and support billing and records, contributing to smooth clinic operations.

The role requires basic computer skills and a high school diploma, with on-the-job training and potential cross-functional collaboration across departments. Flexible hours may include evenings and weekends.

Qualifications

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Travel independently to support Company objectives and personal development.

Skills

Customer service

Multitasking

Organizational skills

Interpersonal skills

Attention to detail

Communication

Education

High School Diploma or equivalent

Tools

Office equipment operation

Billing/POS systems

Basic computer skills

Job description

Shopko in Fond du Lac, WI is seeking a Full Time Clerical team member for the Optical center. You will greet patients, answer calls, book appointments, and support billing and records, contributing to smooth clinic operations.

The role requires basic computer skills and a high school diploma, with on-the-job training and potential cross-functional collaboration across departments. Flexible hours may include evenings and weekends.