Optical Lab Technician: Fast-Paced Lens Orders

Optical-Outlets; Tampa (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

Optical-Outlets in Tampa, FL is seeking an entry-level Optical Lab Technician to support daily lab operations, production, and patient orders. You will coordinate lens and frame orders, manage shipping and inventory, and ensure adherence to safety and quality procedures.

Responsibilities include timely communication with patients and vendors, processing lens orders, and maintaining clean, organized workstations. Prior experience in a fast-paced optical lab environment is preferred.

Qualifications

• Experience working in a fast-paced environment.
• One to two years of relative experience.
• Ability to meet department standards for productivity and quality.
• Ability to communicate at a level necessary to accomplish the above tasks.
• Good manual dexterity and hand/eye coordination.
• Ability to perform physical activities requiring bending, kneeling, and pulling/pushing.
• Ability to recognize and distinguish colors.
• Ability to understand and follow procedures.
• Ability to lift up to 30 pounds.
• Ability to walk or stand up to 100% of the time.
• For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Responsibilities

• Offer exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders
• Order lenses and frames from appropriate lab or vendor based on vision plan
• Perform shipping functions including efficiently working with time-sensitive shipments and maintaining records
• Unpack and sort inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary
• Routinely check products on order for delays or back orders and communicates and resolves order issues
• Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed
• Assist with ordering lab supplies, working with vendors for all consumables; troubleshoots issues/problems, and creating lenses for glasses
• Assist in efficiently moving work through the department
• Maintain company safety standards
• Maintain a clean workstation
• Assist and cooperate with other departments
• Ensure understanding and adherence to quality management and safety requirements, systems, and procedures
• Other duties as assigned

Skills

Fast-paced environment

1-2 years experience

Manual dexterity

Color vision

Procedures adherence

Job description

Optical-Outlets in Tampa, FL is seeking an entry-level Optical Lab Technician to support daily lab operations, production, and patient orders. You will coordinate lens and frame orders, manage shipping and inventory, and ensure adherence to safety and quality procedures.

Responsibilities include timely communication with patients and vendors, processing lens orders, and maintaining clean, organized workstations. Prior experience in a fast-paced optical lab environment is preferred.