Optical Center Office Assistant | 401K + PTO

Shopko Optical; Delavan (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation pay

Sick pay for hourly teammates

Employee assistance program

On-the-job training

Job summary

Shopko Optical in Delavan, WI is seeking a friendly front desk teammate to greet patients, answer calls, book appointments and maintain patient files in a busy optical center.

You will support billing and front-desk operations, process transactions, organize records and collaborate across teams to ensure a smooth patient experience. High school diploma and basic computer skills required; prior office experience preferred.

Qualifications

• High School Diploma or equivalent.
• Office experience preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Attention to detail and follow-through.
• Strong interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Interpersonal skills

Written and verbal communication

Education

High School Diploma

Tools

Billing software

POS systems

Job description

Shopko Optical in Delavan, WI is seeking a friendly front desk teammate to greet patients, answer calls, book appointments and maintain patient files in a busy optical center.

You will support billing and front-desk operations, process transactions, organize records and collaborate across teams to ensure a smooth patient experience. High school diploma and basic computer skills required; prior office experience preferred.