Optical Center Front Desk Specialist

Shopko; Kenosha (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko in Kenosha, WI is seeking a Full-Time Clerical teammate to support the Optical center team. You will greet patients, answer calls, book appointments, and manage patient files while performing general office duties to keep the center running smoothly.

The role requires a High School Diploma or equivalent and basic computer skills; prior office experience is preferred. You must be able to work in a fast-paced environment, handle multiple tasks, and maintain accurate records.

Qualifications

• High School Diploma or equivalent.
• Previous office experience preferred.
• Basic computer skills.
• Ability to handle multiple customer interactions/phone calls.
• Excellent organizational skills.
• Ability to work cross-functionally with attention to detail.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Customer service

Office experience

Multi-tasking

Organizational skills

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Medical billing software

Office equipment

Job description

Shopko in Kenosha, WI is seeking a Full-Time Clerical teammate to support the Optical center team. You will greet patients, answer calls, book appointments, and manage patient files while performing general office duties to keep the center running smoothly.

The role requires a High School Diploma or equivalent and basic computer skills; prior office experience is preferred. You must be able to work in a fast-paced environment, handle multiple tasks, and maintain accurate records.