Optical Front Desk & Admin Assistant

Shopko; Fergus Falls (MN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive wages & incentives

Immediate advancement opportunities

Paid time off (vacation, holidays, and

Sick leave per state law

Health & wellbeing benefits

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko in Fergus Falls, MN is hiring an Office Assistant to support the Optical center team. You will greet patients, answer calls, book appointments, and help manage patient files while supporting other non-vision related tasks.

The role offers competitive wages, benefits, and on-the-job training with advancement opportunities. Evening or weekend hours may be required to meet schedules.

Qualifications

• High school diploma or equivalent required.
• Previous office experience preferred.
• Basic computer skills required.
• Ability to handle multiple customer interactions/phone calls.
• Excellent organizational skills are essential.
• Strong interpersonal relationships and follow-through are important.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Organize and file patient and customer records.
• Perform other duties as assigned.

Skills

High school diploma

Office experience

Basic computer skills

Customer interactions

Organizational skills

Attention to detail

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Billing software

Office equipment

Job description

Shopko in Fergus Falls, MN is hiring an Office Assistant to support the Optical center team. You will greet patients, answer calls, book appointments, and help manage patient files while supporting other non-vision related tasks.

The role offers competitive wages, benefits, and on-the-job training with advancement opportunities. Evening or weekend hours may be required to meet schedules.