Optical Office Assistant: Patient Care & Admin, 401K + PTO

Shopko; Fitchburg (WI); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401K match

Vacation & personal days

Sick pay

Employee assistance

On-the-job training & certification

Descripción de la vacante

Shopko is seeking a clerical associate in Fitchburg, WI to support the Optical center team. You will greet patients, answer calls, book appointments, manage patient files, and assist with various tasks that do not affect patient vision. The role requires basic computer skills and strong organizational abilities.

Responsibilities include customer service, billing data entry, and maintaining orderly records. The position may require flexible hours including evenings or weekends as needed.

Formación

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills required.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with attention to detail and follow-through.
• Solid interpersonal relationship skills.

Responsabilidades

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Conocimientos

Basic computer skills

multitask calls

Excellent organizational skills

Cross-functional collaboration

Interpersonal skills

Cash register operation

Educación

High School Diploma or equivalent

Descripción del empleo

Shopko is seeking a clerical associate in Fitchburg, WI to support the Optical center team. You will greet patients, answer calls, book appointments, manage patient files, and assist with various tasks that do not affect patient vision. The role requires basic computer skills and strong organizational abilities.

Responsibilities include customer service, billing data entry, and maintaining orderly records. The position may require flexible hours including evenings or weekends as needed.