Optical Center Administrative Assistant

Shopko; Waunakee (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko in Waunakee, WI is seeking a full-time clerical teammate to greet patients, answer calls, book appointments, and manage patient files. You will support the optical center and assist with daily clerical duties to ensure smooth operations.

The role requires strong communication, organization and basic computer skills, with the ability to handle multiple interactions and work cross-functionally in a busy healthcare environment. On-site, steady hours, with training provided.

Qualifications

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Interpersonal skills

Organizational skills

Multitasking

Communication skills

Basic computer skills

Education

High School Diploma or equivalent

Tools

Office equipment

Job description

Shopko in Waunakee, WI is seeking a full-time clerical teammate to greet patients, answer calls, book appointments, and manage patient files. You will support the optical center and assist with daily clerical duties to ensure smooth operations.

The role requires strong communication, organization and basic computer skills, with the ability to handle multiple interactions and work cross-functionally in a busy healthcare environment. On-site, steady hours, with training provided.