Front Desk & Patient Concierge – Optical Clinic

Talentcare, LLC; Chicago (IL); On-site; USD 32,000 - 45,000; Full time

Job summary

Talentcare, LLC in Chicago, IL, seeks a friendly Front Desk Receptionist for our private optical practice. You will greet patients, check them in and out, and help keep daily operations running smoothly.

You will schedule appointments, collect medical history, verify insurance, answer calls, and manage voicemails and messages. Optical experience is preferred but we will train someone with professional front desk experience.

Qualifications

• Must maintain a professional attitude/wardrobe.
• Skilled communicator - written and verbal.
• Able to multitask, manage time wisely; detail-oriented.
• Team-player with a positive attitude.
• Optical experience preferred but not required; training provided.

Responsibilities

• Greet patients; check patients in and out
• Schedule patient appointments; ensure smooth flow
• Gather medical history and reason for the visit
• Verify insurance information for each patient
• Answer and forward all calls; oversee voicemail and messages

Skills

Professional communication

Multitasking

Time management

Team player

Customer service

Job description

Talentcare, LLC in Chicago, IL, seeks a friendly Front Desk Receptionist for our private optical practice. You will greet patients, check them in and out, and help keep daily operations running smoothly.

You will schedule appointments, collect medical history, verify insurance, answer calls, and manage voicemails and messages. Optical experience is preferred but we will train someone with professional front desk experience.