Optical Center Front Desk & Admin Specialist

ADP, Inc.; Fond du Lac (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

ADP, Inc. in Fond du Lac, WI is seeking a Full Time Clerical teammate to greet patients, answer calls, book appointments and manage patient files in our Optical Center. You will support billing, records, and general office tasks to keep the center running smoothly.

The role requires a high school diploma, basic computer skills, and strong organizational abilities. Coursework or on-the-job training may lead to certification and career growth within our center.

Qualifications

• High School Diploma or equivalent is required.
• Office experience is preferred.
• Basic computer skills are required.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills are essential.
• Able to work cross-functionally with attention to detail and follow through.
• Solid interpersonal relationship skills are required.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organization

Communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

ADP, Inc. in Fond du Lac, WI is seeking a Full Time Clerical teammate to greet patients, answer calls, book appointments and manage patient files in our Optical Center. You will support billing, records, and general office tasks to keep the center running smoothly.

The role requires a high school diploma, basic computer skills, and strong organizational abilities. Coursework or on-the-job training may lead to certification and career growth within our center.