Optical Center Administrative Assistant – Scheduling & Service

ADP, Inc.; Delavan (WI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

ADP, Inc. in Delavan, WI is seeking a full-time Clerical teammate to greet patients, answer phones, book appointments, and maintain patient files. You will support billing tasks, handle various office duties, and work with the optical center team.

A high school diploma and basic computer skills are required, with on-the-job training available. This role offers competitive wages and benefits as part of an office team environment.

Qualifications

• High School Diploma or equivalent is required.
• Previous office experience is preferred.
• Basic computer skills are required.
• Ability to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with attention to detail.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and POS systems.
• Organize and file patient and customer records.
• Support other duties as assigned.

Skills

Customer service

Multitasking

Interpersonal skills

Organizational skills

Basic computer skills

Verbal & written communication

Education

High School Diploma or equivalent

Job description

ADP, Inc. in Delavan, WI is seeking a full-time Clerical teammate to greet patients, answer phones, book appointments, and maintain patient files. You will support billing tasks, handle various office duties, and work with the optical center team.

A high school diploma and basic computer skills are required, with on-the-job training available. This role offers competitive wages and benefits as part of an office team environment.