Optical Associate: Frame Specialist & Patient Care

Sam's Club; West Palm Beach (FL); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education benefit

Job summary

Sam's Club in West Palm Beach, FL is seeking an Optical Associate to maintain the Optical area, stock merchandise, and assist members with eyewear selections and fitting. The role involves data entry, processing payments, and providing guidance on lens options, while ensuring accuracy of pupillary distance measurements and prescription data.

The position emphasizes customer service, adherence to health and safety standards, and collaboration with lab technicians and optometrists.

Qualifications

• High school diploma or equivalent required.
• ABO certification within 15 months of hire; ability to obtain licensure as required by state law.

Responsibilities

• Stock and present optical merchandise; maintain displays and pricing.
• Process member purchases and refunds at the POS; assist in payments.
• Educate members on eyewear usage and care; support contact lens handling.
• Measure pupillary distance and prescription information for lens types.
• Perform frame adjustments, repairs, and final eyewear inspection.

Skills

Customer service

Retail experience

Communication

Education

High school diploma, GED, or equivalent

ABO certification within 15 months

Job description

Sam's Club in West Palm Beach, FL is seeking an Optical Associate to maintain the Optical area, stock merchandise, and assist members with eyewear selections and fitting. The role involves data entry, processing payments, and providing guidance on lens options, while ensuring accuracy of pupillary distance measurements and prescription data.

The position emphasizes customer service, adherence to health and safety standards, and collaboration with lab technicians and optometrists.