Optical Assistant Manager: Lead Team & Elevate Service

Visionworks of America; Sandy (UT); On-site; USD 49,483,000 - 65,570,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking an Optical Supervisor/Assistant Manager to lead the store in Sandy, Utah in partnership with the General Manager. You will model Visionworks values and supervise the store in the absence of the GM, driving a simple, human and bold patient and customer journey.

Responsibilities include promoting profitability, guiding exam lane and sales floor, coordinating appointments, coaching associates, and ensuring customer satisfaction while supporting store goals.

Qualifications

• HS Diploma, GED or equivalent experience required.
• 1-5 years of supervisory experience required.

Responsibilities

• Promote store profitability by achieving daily, weekly and monthly targets.
• Supervise and redirect associates in exam lane and sales floor to ensure a smooth customer journey.
• Coordinate doctor appointments, eyewear services and patient needs with the GM.
• Coach and motivate associates to perform at high standards in their roles.
• Resolve obstacles in patient experience in partnership with the General Manager.
• Execute operational activities to meet financial and customer experience goals.

Skills

Supervisory experience

Education

HS Diploma or GED

Job description

Visionworks is seeking an Optical Supervisor/Assistant Manager to lead the store in Sandy, Utah in partnership with the General Manager. You will model Visionworks values and supervise the store in the absence of the GM, driving a simple, human and bold patient and customer journey.

Responsibilities include promoting profitability, guiding exam lane and sales floor, coordinating appointments, coaching associates, and ensuring customer satisfaction while supporting store goals.