Ops Team Lead – Banking Operations & Process Improvement

Bank of America; College Park (MD); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Bank of America is seeking an Entry level Operations Supervisory professional to oversee the Operations team, ensure deadlines are met, and coordinate tasks within the unit. You will support continuous business improvements, review procedures, and provide guidance to staff to drive efficient, compliant transactions.

The role emphasizes risk management, process improvement, and collaboration with site leadership.

Competenze

• 1–2 years of banking operations experience.
• Ability to manage day-to-day tasks and meet deadlines.
• Strong analytical and problem-solving skills.
• Effective communication with team and stakeholders.

Mansioni

• Assisting leaders in day-to-day tasks to support the team.
• Resolves day-to-day problems and executes deliverables within the business unit.
• Provides feedback to teammates, assisting in training and functional knowledge to projects or initiatives.
• Manages team workload and provides general oversight and direction to team.
• Maintains internal, operational, and financial controls and works within risk appetite.

Conoscenze

Active Listening

Administrative Services

Attention to Detail

Business Operations Management

Client Management

Coaching

Collaboration

Time Management

Written & Oral Communication

Microsoft Excel

Outlook

PowerPoint

Word

Strumenti

Microsoft Excel

Outlook

PowerPoint

Word

Descrizione del lavoro

Bank of America is seeking an Entry level Operations Supervisory professional to oversee the Operations team, ensure deadlines are met, and coordinate tasks within the unit. You will support continuous business improvements, review procedures, and provide guidance to staff to drive efficient, compliant transactions.

The role emphasizes risk management, process improvement, and collaboration with site leadership.