Ops Systems & Field Service Analytics Lead
PowerGrid Services, LLC
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Job summary
PowerGrid Services, LLC is seeking a senior Business Analyst for Operations and field service initiatives in Alabama. You will partner with regional stakeholders to translate pain points into actionable requirements and ensure alignment across ERP, field service, and reporting.
The role emphasizes process optimization, backlog management, UAT coordination, and advanced Excel modeling to support workload, capacity, and cost analysis, with hands-on Dynamics and related enterprise applications.
Qualifications
- Bachelor's degree in business or related field or equivalent experience.
- 5+ years in business analysis, field service, or operations systems.
- Experience coordinating cross-functional technology changes.
Responsibilities
- Serve as the primary BA for Operations, field service, Fleet and Safety initiatives.
- Translate requirements into user stories, acceptance criteria, and data specs.
- Plan pilots, UAT, regression tests, and release readiness with stakeholders.
- Analyze ERP, field service, fleet, CRM, HR/payroll, and reporting issues.
- Maintain the Operations backlog using value, risk, and readiness.
Skills
Education
Tools
Job description
PowerGrid Services, LLC is seeking a senior Business Analyst for Operations and field service initiatives in Alabama. You will partner with regional stakeholders to translate pain points into actionable requirements and ensure alignment across ERP, field service, and reporting.
The role emphasizes process optimization, backlog management, UAT coordination, and advanced Excel modeling to support workload, capacity, and cost analysis, with hands-on Dynamics and related enterprise applications.
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