Ops Supervisor: Frontline Safety & Team Leadership

FedEx; Illinois; On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx is seeking an Operations Supervisor to lead a frontline team responsible for safe, efficient package sortation and day-to-day operations. You will manage a staff of package handlers and may oversee administrative personnel, ensuring compliance with FedEx policies and regulations.

You will drive safety culture, coach and develop staff, monitor performance, run meetings, and implement improvements to key metrics.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree.
• Bachelor's Degree (preferred).

Responsibilities

• Champion FedEx's Safety Above All Culture and support related initiatives.
• Manage hiring, terminations, coaching, training, recognition and performance evaluation.
• Plan, organize, staff, direct and control day-to-day operations.
• Assign and manage employees to ensure the safe and efficient sortation of packages.
• Analyze operational performance and develop improvement action plans.
• Lead daily meetings to communicate updates and goals and speak to groups as needed.

Skills

Inspire a shared vision

Team leadership

Communication

Public speaking

Coaching

Mentoring

Analytical thinking

Reading data & reports

Employee relations

Education

Bachelor's degree (preferred)

Associate's degree or certification program (in related area)

High school diploma or GED required

Tools

Microsoft Office

Job description

FedEx is seeking an Operations Supervisor to lead a frontline team responsible for safe, efficient package sortation and day-to-day operations. You will manage a staff of package handlers and may oversee administrative personnel, ensuring compliance with FedEx policies and regulations.

You will drive safety culture, coach and develop staff, monitor performance, run meetings, and implement improvements to key metrics.