Ops Management Trainee: Paid Training in Heavy-Duty Fleet

Ryder System, Inc.; La Vergne (TN); On-site; USD 45,000 - 55,000; Full time

Job summary

Ryder System, Inc. in La Vergne, TN is seeking an Operations and Support trainee to learn the shop management process while earning as you train.

The role emphasizes cross-functional collaboration across Operations, Asset Management, Sales, Quality, and Rental Management, progressing toward an Ops Supervisor position based on performance. The program offers hands-on training in heavy-duty truck repair shop management, with a starting schedule of Monday–Friday, 6:00am–2:30pm.

Qualifications

• Detail oriented with excellent follow-up practices, Required.
• Strong verbal and written communication skills , Required.
• Instills commitment to organizational goals , Required.
• Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
• Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
• Strong mechanical skills , Required.
• Effective interpersonal skills Excellent influencing skills, Required.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
• Ability to work independently and as a member of a team, Required.

Responsibilities

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Skills

Detail oriented

Verbal communication

Written communication

Multitasking

Time management

Flexibility

Mechanical skills

Interpersonal skills

Teamwork

Education

Bachelor's Degree

Job description

Ryder System, Inc. in La Vergne, TN is seeking an Operations and Support trainee to learn the shop management process while earning as you train.

The role emphasizes cross-functional collaboration across Operations, Asset Management, Sales, Quality, and Rental Management, progressing toward an Ops Supervisor position based on performance. The program offers hands-on training in heavy-duty truck repair shop management, with a starting schedule of Monday–Friday, 6:00am–2:30pm.