Fleet Operations Manager Trainee (Paid Training)

Ryder System, Inc.; Connecticut; On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k)

Job summary

The Ryder System, Inc. Operations Management Trainee program in Hartford, CT prepares you to support the shop management process while driving cost savings, customer satisfaction, and performance metrics.

You will work cross-functionally with Operations, Asset Management, Sales, Quality, and Rental Management to learn and grow through hands-on training. With a bachelor’s degree and strong communication, you will develop operations and fleet maintenance expertise, potentially advancing to an Ops

Qualifications

• Bachelor's Degree, Required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge/skills including spreadsheet and word processing software.
• Basic understanding of Business Finance, controls and metrics.

Responsibilities

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to maximize utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure PM scheduling, follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency and flexibility.

Skills

Customer service

Communication

Multi-tasking

Mechanical skills

Interpersonal skills

Teamwork

Education

Bachelor's Degree

Tools

MS Office

Job description

The Ryder System, Inc. Operations Management Trainee program in Hartford, CT prepares you to support the shop management process while driving cost savings, customer satisfaction, and performance metrics.

You will work cross-functionally with Operations, Asset Management, Sales, Quality, and Rental Management to learn and grow through hands-on training. With a bachelor’s degree and strong communication, you will develop operations and fleet maintenance expertise, potentially advancing to an Ops