Ops & Fleet Support Specialist - Flexible Hours

Sixt Rent A Car; Palm Springs (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare coverage

PTO & holidays

Employee Assistance Program

Employee rental discounts

Uniform provided

Job summary

SixT operates as a mobility service provider and directly engages customers to deliver exceptional rental experiences in a fast-paced environment. The Operational Support Associate role focuses on guiding customers through vehicle options, optimizing sales, and ensuring smooth fleet operations at the Palm Springs location.

The position emphasizes customer service excellence, teamwork, and flexibility with shifts including evenings, weekends, and holidays.

Qualifications

• Sales and communication skills with a performance-based incentive mindset.
• Strong customer service background focused on delivering exceptional experiences.
• Organizational and technical skills to manage logistics, scheduling and documentation.
• Collaborative team player who adapts to changing business needs.
• Flexible availability including evenings, weekends, and holidays.
• Must be 18+, authorized to work in the U.S., with a valid driver’s license and clean record.

Responsibilities

• Guide customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities.
• Support customers throughout their rental journey, ensuring satisfaction and collecting feedback.
• Oversee fleet operations: vehicle readiness, inventory, and coordination with service partners.
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency.
• Maintain accurate records of inventory, service updates, and customer interactions; collaborate across teams.

Skills

Sales & Communication

Customer Service

Organizational Skills

Team Collaboration

Flexibility

Licensing & Eligibility

Job description

SixT operates as a mobility service provider and directly engages customers to deliver exceptional rental experiences in a fast-paced environment. The Operational Support Associate role focuses on guiding customers through vehicle options, optimizing sales, and ensuring smooth fleet operations at the Palm Springs location.

The position emphasizes customer service excellence, teamwork, and flexibility with shifts including evenings, weekends, and holidays.