Operations & Customer Experience Specialist — Flexible Hours

SIXT; San Diego (CA); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Healthcare coverage

401k plan

Paid Time Off & Holidays

Employee Rentals

Uniform & weekly dry cleaning

Job summary

SIXT in San Diego, CA is seeking an Operational Support Associate who thrives in a fast-paced, people-first environment. You will support rental operations, assist customers face-to-face, manage vehicle readiness, and help drive sales performance with flexible hours and bonus opportunities.

You’ll collaborate across teams to coordinate fleet logistics, maintain accurate records, and ensure smooth, memorable rental experiences while upholding high service standards and compliance with licensing

Qualifications

• Must be at least 18 years old and eligible to work in the U.S.
• Able to work a variety of shifts including evenings, weekends, and holidays.
• Basic computer proficiency and use of internal systems.

Responsibilities

• Guide customers through vehicle options, protection packages, and add-ons to maximize sales.
• Support customers throughout the rental journey and collect feedback.
• Oversee fleet operations: vehicle readiness, inventory, and coordination with service partners.
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging.
• Maintain accurate records of inventory, service updates, and customer interactions across teams.

Skills

Sales & Communication Skills

Customer Service Focus

Organizational & Technical Skills

Team Collaboration

Flexibility

Licensing & Eligibility

Job description

SIXT in San Diego, CA is seeking an Operational Support Associate who thrives in a fast-paced, people-first environment. You will support rental operations, assist customers face-to-face, manage vehicle readiness, and help drive sales performance with flexible hours and bonus opportunities.

You’ll collaborate across teams to coordinate fleet logistics, maintain accurate records, and ensure smooth, memorable rental experiences while upholding high service standards and compliance with licensing