Ops Dept Supervisor: Lead Teams, Boost Service

Lowe's; Ruston (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Lowe's is seeking a Store Department Supervisor to lead front-end and back-end operations in our Ruston, LA store. You will assign tasks, coach associates, and participate in interviews to build a capable team. The role emphasizes customer service, safety, and daily operational excellence across departments.

The successful candidate will drive staffing, performance feedback, and cross-functional collaboration, ensuring a safe, efficient, and customer-friendly store environment.

Qualifications

• High school diploma or GED is required or equivalent.
• 3 years of experience in a retail environment with supervisory responsibilities.
• Experience directing or supervising teams and developing associates.

Responsibilities

• Lead front-end and back-end operations to ensure customer service and efficiency.
• Assign tasks, monitor staffing, and redeploy as needed to meet demand.
• Participate in interviews and influence selection decisions for new associates.
• Provide timely feedback and coaching; address disciplinary action with management.
• Foster collaboration, share best practices, and drive operational excellence.
• Ensure safety, shrink control, and proper use of store equipment.
• Conduct daily safety checks and uphold cleanliness and organization.
• Act as MOD, delivering leadership, engagement, and staffing for the store.

Skills

Team leadership

Staff coaching

Customer service

Operations management

Interviews input

Performance feedback

Safety compliance

Cross-functional collaboration

Education

High school diploma or GED

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's is seeking a Store Department Supervisor to lead front-end and back-end operations in our Ruston, LA store. You will assign tasks, coach associates, and participate in interviews to build a capable team. The role emphasizes customer service, safety, and daily operational excellence across departments.

The successful candidate will drive staffing, performance feedback, and cross-functional collaboration, ensuring a safe, efficient, and customer-friendly store environment.