Ophthalmology Surgical Scheduler - Concierge Care

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Los Angeles is seeking a highly organized Surgery Scheduler to coordinate all aspects of surgical scheduling for ophthalmology in the Cataract & Refractive Surgery clinic, ensuring a concierge-level patient experience.

Responsibilities include scheduling procedures, arranging pre-operative testing, verifying insurance and authorizations, guiding patients through pre- and post-operative steps, and maintaining EMR records; strong communication and organization are essential.

Qualifications

• Two years of experience in a medical practice scheduling surgeries or similar.
• Experience with patient billing and familiarity with managed care and government plans.
• High School Diploma or equivalent.

Responsibilities

• Coordinate and schedule ophthalmology surgical and laser procedures.
• Schedule pre-operative testing and appointments.
• Verify insurance coverage and obtain prior authorizations; assist billing guidance.
• Serve as patient liaison through pre- and post-operative care.
• Maintain accurate patient records in the EMR system and support clinic operations.

Skills

Organizational skills

Communication

Multitasking

Teamwork

Customer service

Education

High School Diploma

Job description

UCLA Health in Los Angeles is seeking a highly organized Surgery Scheduler to coordinate all aspects of surgical scheduling for ophthalmology in the Cataract & Refractive Surgery clinic, ensuring a concierge-level patient experience.

Responsibilities include scheduling procedures, arranging pre-operative testing, verifying insurance and authorizations, guiding patients through pre- and post-operative steps, and maintaining EMR records; strong communication and organization are essential.