Ophthalmology Surgery Scheduler & Patient Care Liaison

Paycom - ATS; Santa Ana (CA); On-site; USD 40,000 - 54,000; Full time

Job summary

Azul Vision is seeking an administrative coordinator to manage surgical scheduling for ophthalmology patients and provide front-line patient support. The role includes coordinating pre-operative testing, insurance verification, and pre-authorizations, as well as post-operative scheduling and billing tasks.

Ideal candidates will have 3–5 years in high-level customer service, preferably with medical exposure and ophthalmic certifications.

Qualifications

• 3–5 years minimum of high-level customer service and/or sales experience.
• Medical experience is a plus.
• Ophthalmic certifications such as ABO or COA are a plus.
• College degree is preferred.

Responsibilities

• Maintains surgical schedule for ophthalmology surgeons.
• Communicates with patients about scheduling, pre-op testing and visits, insurance requirements, surgical consents and facility disclosures.
• Obtains pre-authorizations and coordinates follow-up appointments and ancillary testing.
• Collects patient payments and performs insurance verification.
• Maintains patient confidentiality and completes encounters in registration systems.
• Attends required meetings and supports administrative processes.

Skills

Customer service

Scheduling

Administrative support

Pre-authorization

Medical terminology

Ophthalmic knowledge

Education

High School Diploma or GED

Tools

EHR systems

Insurance verification software

Job description

Azul Vision is seeking an administrative coordinator to manage surgical scheduling for ophthalmology patients and provide front-line patient support. The role includes coordinating pre-operative testing, insurance verification, and pre-authorizations, as well as post-operative scheduling and billing tasks.

Ideal candidates will have 3–5 years in high-level customer service, preferably with medical exposure and ophthalmic certifications.