Ophthalmology Patient Service Specialist

Scripps Health; San Diego (CA); Vor Ort; USD 38.000 - 54.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits

Career development programs

Retirement options

Zusammenfassung

Scripps Health in San Diego seeks a Patient Service Representative in Ophthalmology at the Scripps Clinic Carmel Valley. This full-time role (8AM–5PM, Monday–Friday) places you on the front line, delivering a positive health‑care experience for patients.

You will gather information for registration, schedule appointments, handle check-in/out, and respond to billing inquiries while maintaining accuracy and patient confidentiality.

Qualifikationen

• Must demonstrate proficiency with computer applications.
• Excellent mathematical and money handling abilities.
• Strong communication and customer service skills.

Aufgaben

• Register patients accurately by gathering information and assigning records.
• Handle check-in/check-out, verify demographics and insurance.
• Schedule appointments and manage referrals/authorisations.
• Respond to billing or payment inquiries and reconcile daily reports.
• Deliver proactive, customer-focused service and escalate when needed.

Kenntnisse

Computer proficiency

Numerical skills

Money handling

Communication skills

Organizational skills

Analytical skills

Tools

EPIC

Jobbeschreibung

Scripps Health in San Diego seeks a Patient Service Representative in Ophthalmology at the Scripps Clinic Carmel Valley. This full-time role (8AM–5PM, Monday–Friday) places you on the front line, delivering a positive health‑care experience for patients.

You will gather information for registration, schedule appointments, handle check-in/out, and respond to billing inquiries while maintaining accuracy and patient confidentiality.