Ophthalmology Front Desk Specialist — Patient Care

Eyesight Ophthalmology PC; City of Tonawanda (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Eyesight Ophthalmology PC in Tonawanda, NY is seeking a friendly Front Office Receptionist to join our patient-facing team. You will greet patients, check them in, schedule appointments, and coordinate referrals with care teams to ensure a smooth, welcoming experience.

The role requires strong communication, attention to detail, and familiarity with EHR or practice management software. A high school diploma is required; ophthalmology front desk experience is preferred.

Qualifications

• Prior experience in a medical or ophthalmology front office setting preferred.
• Familiarity with medical billing, insurance verification, and co-pay collection.
• Proficiency with electronic health records (EHR) or practice management software.
• Strong communication and interpersonal skills with a patient-first attitude.
• Ability to multitask and stay organized in a fast-paced clinical environment.
• Dependable, detail-oriented, and a collaborative team player.

Responsibilities

• Greet and check in patients in a warm, professional manner at the front desk.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer and route incoming phone calls, respond to patient inquiries.
• Verify insurance eligibility and collect patient co-pays and payments.
• Maintain and update accurate patient demographic and medical records.
• Coordinate referrals and communicate with other healthcare providers as needed.

Skills

Front desk

Medical billing

Insurance verification

EHR

Patient communication

Multitasking

Organization

Education

High school diploma

Tools

Practice management software

Job description

Eyesight Ophthalmology PC in Tonawanda, NY is seeking a friendly Front Office Receptionist to join our patient-facing team. You will greet patients, check them in, schedule appointments, and coordinate referrals with care teams to ensure a smooth, welcoming experience.

The role requires strong communication, attention to detail, and familiarity with EHR or practice management software. A high school diploma is required; ophthalmology front desk experience is preferred.