Ophthalmology Front Desk Receptionist – Patient-First

Ophthalmic Consultants of Long Island; East Meadow (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Spectrum Vision Partners / OCLI Vision is seeking a friendly Medical Receptionist to join our front desk team. You’ll greet patients, assist with check-in, scheduling, and basic administrative tasks to support a smooth visit.

Work days include a day shift with Saturday availability may be required at some offices. Strong communication and attention to detail help ensure accurate registrations, billing support, and a welcoming patient experience.

Qualifications

• 1 year of customer service experience required; medical reception experience preferred.
• Experience with patient registration, appointment scheduling, insurance verification.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.

Responsibilities

• Welcome patients, check-in/check-out, answer calls and provide exceptional customer service.
• Schedule, cancel, and modify appointments while coordinating provider schedules.
• Verify referrals, insurance coverage, benefits and eligibility using verification platforms.
• Maintain accurate patient records and collect payments and co-pays.
• Explain office policies and assist with registrations and consent forms.
• Communicate with clinical teams to support patient flow and care continuity.
• Utilize EMR systems and communicate professionally via telephone and email.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

None

Tools

NextGen EMR

Clearwave

Outlook

Excel

Job description

Spectrum Vision Partners / OCLI Vision is seeking a friendly Medical Receptionist to join our front desk team. You’ll greet patients, assist with check-in, scheduling, and basic administrative tasks to support a smooth visit.

Work days include a day shift with Saturday availability may be required at some offices. Strong communication and attention to detail help ensure accurate registrations, billing support, and a welcoming patient experience.