Medical Receptionist

Ophthalmic Consultants of Long Island; Bethlehem (Northampton County); On-site; USD 32,000 - 52,000; Full time

Job summary

Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized Medical Receptionist to join our front desk in a fast-paced ophthalmology setting. You will help create a positive patient experience by assisting with scheduling, registrations, and daily administrative tasks.

As a key member of the front office, you’ll manage check-in/check-out, verify insurance, coordinate referrals, collect copays, and maintain patient records using NextGen EMR.

Qualifications

• Minimum 1 year of customer service experience.
• Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, multitasking, organizational, and problem-solving skills.
• Ability to confidently discuss patient balances, deductibles, and financial responsibilities.
• Positive attitude, attention to detail, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Responsibilities

• Welcome patients, manage check-in/check-out, answer calls, and provide exceptional customer service.
• Schedule, cancel, and modify appointments while managing provider schedules.
• Verify insurance eligibility and benefits, obtain referrals through portals, and navigate verification platforms such as Clearwave.
• Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses; discuss financial responsibilities.
• Maintain accurate patient records, utilize EMR systems, and communicate professionally by phone and email.
• Coordinate with clinical teams and other locations to support patient flow and continuity of care.

Skills

Customer service

Scheduling

Communication

Multitasking

Organizational skills

Problem-solving

Tools

NextGen EMR

Clearwave

Microsoft Outlook

Excel

Job description

Medical Receptionist
Employment Type: Full Time
Schedule: Day Shift | Saturday availability may be required based on office location.

Make patients feel welcome from the moment they arrive!

Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team!

As a key member of our front office, you'll help create a positive patient experience while supporting appointment scheduling, insurance verification, patient registration, and daily administrative operations.

What You'll Do

• Patient Experience: Welcome patients, manage check-in/check-out, answer incoming calls, and provide exceptional customer service.
• Scheduling: Schedule, cancel, and modify appointments while managing provider schedules and coordinating patient needs.
• Insurance & Referrals: Verify insurance eligibility and benefits, obtain referrals through insurance portals, and navigate verification platforms such as Clearwave.
• Patient Payments: Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses. Professionally discuss financial responsibilities and address basic billing questions.
• Office Coordination: Communicate with clinical teams and other office locations to support patient flow and continuity of care.
• Administrative Support: Maintain accurate patient records, utilize EMR systems, and communicate professionally through phone and email.

What We're Looking For

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, multitasking, organizational, and problem-solving skills.
• Ability to confidently and compassionately discuss patient balances, deductibles, and financial responsibilities.
• Positive attitude, attention to detail, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Get to Know Us

Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach.

Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.