Ophthalmology Front Desk Specialist: Scheduling & Care

ReFocus Eye Health; Rahway (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

FSA

Paid time off

Job summary

ReFocus Eye Health is seeking a friendly Medical Group Medical Receptionist to join our in-person ophthalmology team in New Jersey. You will be the welcoming face, handling check-ins, scheduling, and patient inquiries with a focus on accuracy and empathy.

Responsibilities include coordinating provider calendars, managing messages, verifying patient information, collecting co-pays, and ensuring clean records for daily reporting. Prior experience in medical administration is preferred.

Qualifications

• Medical administrative experience with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet patients warmly and manage check-ins/check-outs with clarity and compassion.
• Schedule appointments and coordinate provider calendars efficiently.
• Answer calls, manage messages, and verify patient information.
• Collect co-pays and assist with insurance eligibility verification.
• Maintain accurate records and ensure daily financial reporting.
• Collaborate with clinical and administrative staff to support patient care.

Skills

Reliability

Communication skills

Data entry

Fast-paced environment

Customer service

Medical admin experience

Education

High school diploma or equivalent

Tools

EMR familiarity

Job description

ReFocus Eye Health is seeking a friendly Medical Group Medical Receptionist to join our in-person ophthalmology team in New Jersey. You will be the welcoming face, handling check-ins, scheduling, and patient inquiries with a focus on accuracy and empathy.

Responsibilities include coordinating provider calendars, managing messages, verifying patient information, collecting co-pays, and ensuring clean records for daily reporting. Prior experience in medical administration is preferred.