Ophthalmology Front Desk Specialist

Eye Care Partners Career Opportunities; Tyler (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Eyecare Associates of East Texas, part of EyeCare Partners' nationwide eye care network, seeks a Patient Coordinator in Tyler, TX. You will be the first point of contact, ensuring a smooth check-in/out experience through excellent patient care and administrative tasks.

Responsibilities include greeting patients, answering phones, managing patient flow, collecting payments, and performing daily closeouts. The role requires 40+ hours and strong teamwork in a fast-paced ophthalmology setting.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience or training.
• No licenses required.

Responsibilities

• Provide exceptional customer service during patient encounters (in person or by phone).
• Answer phones promptly and courteously.
• Manage patient flow in the office and keep scheduling on track.
• Manage daily reconciliations and cash handling.
• Perform general office duties as assigned by manager.

Skills

Customer service

Phone etiquette

Teamwork

Professional communication

Education

High school diploma or GED

1 year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Eyecare Associates of East Texas, part of EyeCare Partners' nationwide eye care network, seeks a Patient Coordinator in Tyler, TX. You will be the first point of contact, ensuring a smooth check-in/out experience through excellent patient care and administrative tasks.

Responsibilities include greeting patients, answering phones, managing patient flow, collecting payments, and performing daily closeouts. The role requires 40+ hours and strong teamwork in a fast-paced ophthalmology setting.