Ophthalmic Surgery Scheduler & Patient Care Liaison

Fraser Eye; Fraser (MI); On-site; USD 40,000 - 62,000; Full time

Job summary

Fraser Eye in Fraser, MI is seeking a Surgical Coordinator to manage scheduling for ophthalmic surgeries at our ambulatory center. You will coordinate with physicians, nurses, and anesthesia, ensuring procedures run smoothly and patients receive clear pre-operative instructions.

The role requires excellent organizational and communication skills, experience with EHR and scheduling software, and a patient-focused approach to address concerns and optimize the surgical experience.

Qualifications

• High school diploma or GED; associate degree preferred.
• Experience in a medical office or scheduling.
• Familiarity with outpatient surgical workflows.
• Proficient with EHR and scheduling software.
• Excellent verbal and written communication.

Responsibilities

• Schedule surgical procedures based on physician orders and OR availability.
• Communicate pre-operative instructions to patients.
• Coordinate with surgeons, nurses, anesthesia staff.
• Verify patient insurance and pre-authorization details.
• Maintain accurate patient records in the EHR system.
• Follow up with patients post-surgery.
• Address scheduling conflicts and issue resolution.
• Prepare pre-operative documentation and consent forms.
• Act as liaison between patients and medical staff.
• Provide general administrative support for scheduling.

Skills

Communication skills

Organizational skills

Scheduling proficiency

Healthcare IT

Education

Associate's degree in healthcare administration

Tools

MS Office

Salesforce

EHR software

Job description

Fraser Eye in Fraser, MI is seeking a Surgical Coordinator to manage scheduling for ophthalmic surgeries at our ambulatory center. You will coordinate with physicians, nurses, and anesthesia, ensuring procedures run smoothly and patients receive clear pre-operative instructions.

The role requires excellent organizational and communication skills, experience with EHR and scheduling software, and a patient-focused approach to address concerns and optimize the surgical experience.