Ophthalmic Operations Lead (Administrative & Scheduling)

University of California - San Diego Medical Centers; San Diego (CA); Vor Ort; USD 61.000 - 80.000; Vollzeit

Zusammenfassung

University of California - San Diego Medical Centers seeks an Ophthalmic Administrative Work Lead to guide day-to-day admin and clinical support for the Ophthalmology Department. You will prioritize requests, coordinate staffing, and train staff to maintain efficient clinic operations.

You will oversee scheduling, medication workflows, and VF/EOG coordination, partnering with physicians, pharmacists, and vendors to ensure high-quality patient care.

Qualifikationen

• General knowledge about ophthalmic medications, surgical and office services.
• Excellent interpersonal skills, including tact, diplomacy and flexibility with staff, patients and public.
• Ability to set priorities and function under high volume and multiple demands.
• Experience with triage forms based on patient needs and clinic staff availability.
• Knowledge to accurately complete invoices and ordering forms.
• Familiarity with ophthalmic medication abbreviations and dosages.
• Experience screening calls and directing to appropriate resources.
• Ability to maintain confidentiality per UCSD policies.
• Experience with computer operations and data entry.
• Ability to maintain an organized work area.
• Working knowledge of Epic Enterprise or similar clinical systems.

Aufgaben

• Provides day-to-day leadership and operational coordination for ophthalmic admin and clinical support.
• Prioritizes requests, coordinates workflow, and ensures timely service delivery.
• Leads staff scheduling, daily assignments, and coverage needs.
• Provides training on administrative and clinical processes and workflows.
• Identifies opportunities to improve workflow and efficiency.
• Oversees and performs specialized admin and clinical support functions (medication workflows, VF coordination).
• Coordinates permits, supplies, and 340B-related activities and vendor communications.
• Serves as liaison among supervisors, staff, physicians, pharmacies, and vendors.
• Ensures Epic scheduling accuracy and coordination for VF/EOG testing.

Kenntnisse

Interpersonal skills

Prioritization

Communication with medical staff

Triage knowledge

Confidentiality

Computer proficiency

Epic familiarity

Office administration

Multilocation scheduling

Tools

Epic Enterprise

Jobbeschreibung

University of California - San Diego Medical Centers seeks an Ophthalmic Administrative Work Lead to guide day-to-day admin and clinical support for the Ophthalmology Department. You will prioritize requests, coordinate staffing, and train staff to maintain efficient clinic operations.

You will oversee scheduling, medication workflows, and VF/EOG coordination, partnering with physicians, pharmacists, and vendors to ensure high-quality patient care.