Ophthalmic Operations Lead

UC San Diego Health; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

UC San Diego Health is seeking an Ophthalmic Administrative Work Lead to coordinate administrative and clinical support for ophthalmology. The role provides day-to-day leadership, prioritizes requests, and ensures timely service delivery across clinics such as Shiley Eye Center and regional satellites.

You will oversee scheduling, pharmacy communications, and medication-related workflows, including VF, ERG, EOG scheduling, and Epic Enterprise usage in a dynamic, patient-centered environment.

Qualifications

• General knowledge about ophthalmic medications and clinical services.
• Ability to triage patient needs and complete triage forms.
• Experience with invoices and ordering forms.
• Strong communication with staff, patients and vendors.
• Knowledge of ophthalmic abbreviations and common medications.
• Experience screening calls and directing to appropriate resources.
• Maintaining confidentiality per UCSD policies.
• Proficient in computer operations and data entry.
• Familiar with Epic Enterprise and related workflows.

Responsibilities

• Lead ophthalmic administrative and clinical support operations.
• Coordinate staff scheduling, daily assignments, and workflow.
• Manage VF scheduling and coordination of ERG/EOG testing.
• Enter prescriptions and coordinate pharmacy communications within Epic.
• Oversee inventory and 340B-related coordination and documentation.

Skills

Ophthalmic meds

Interpersonal skills

Prioritization

Triage guidelines

Invoices & ordering

Pharmaceutical abbreviations

Phone screening

Confidentiality

Epic experience

Tools

Epic Enterprise

Premier ordering system

EHR/EMR systems

Job description

UC San Diego Health is seeking an Ophthalmic Administrative Work Lead to coordinate administrative and clinical support for ophthalmology. The role provides day-to-day leadership, prioritizes requests, and ensures timely service delivery across clinics such as Shiley Eye Center and regional satellites.

You will oversee scheduling, pharmacy communications, and medication-related workflows, including VF, ERG, EOG scheduling, and Epic Enterprise usage in a dynamic, patient-centered environment.